competition and consumer

When you have a new product or service, you need to know how to get it into the market place. Will you be distributing it yourself or through others? What can your salespeople say about it? How do you set and advertise prices? You have to be sure your arrangements don’t adversely affect consumers by impacting on competition.

And if things go wrong and you need to recall a product from the market, how do you do that quickly and efficiently in a way that meets regulator demands? Consumer protection is paramount while also maintaining your day to day business.

Consumer regulation is strict and constantly changing with onerous penalties for breaches. Our lawyers understand what concerns regulators and can anticipate problems before issues arise. Our advice is fast and to the point. We tell you what you can and can’t do, and what you need to change to get on with business.


accc complaints and requisitions
competition and consumer advice
compliance and education programs
mandatory and voluntary product and safety standards
preparation of accc notifications and authorisations
product liability and product recalls